Content

FAQ

• Frequently Asked Questions

Developer

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• About
• Main instruction
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  • Config
• Configuring MyBusinessCatalog
  • Editing Groups of products
  • Editing Product List
  • Adding Product Descriptions and Images
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• MyBusinessCatalog Registration
  • MyBusinessCatalog Registration

Enduser

• About
• The program's first start
• Working with the Products Catalog
• How to create / edit an order
• Consolidating orders
• Printing/sending/saving order
• Printing current item's information
• Catalog printing options
• List of items context menu
• The Slide Show Mode
• How to update information via the Internet
• Viewing item's photo/description

Submitting order

Submitting method

The catalog allows submitting orders via e-mail (along with printing orders out or saving orders to file).
You may select and configure one of the following two ways of submitting orders via e-mail. The simplest way of submitting orders via e-mail is “using default e-mail client.” When this option is selected, the order will be submitted through the default e-mail program installed on your Catalog user’s computer.
Via your mail server. This is the most convenient way for users to submit orders via e-mail. When this option is selected, user will have to configure the mail server settings.
In these settings provide the same information as you have in your e-mail program.
The mail server settings get encrypted and do not allow users to access them instantly.

If you are not certain about the way to submit your orders, use the “using default e-mail client” option.

If your organization has several branch offices, you can include them all in the table on the Recipients tab. When a customer opens the order window for the first time, he may select the branch office that is more convenient for him. Later on, the user may change that office to a more convenient one.
At least one recipient must be entered.

Send Copy To:
A copy of the order will be e-mailed to the specified address

Insert customer-selected branch information
If this option is not selected, the order message will include your organization's general information; otherwise, it will have the selected branch office's information.

Addition

Attach order file.

You can have the order file attached to the order message that will be sent to you. The file will make the reading more comfortable. Besides, sending an order as attachment can be used for the automatic parsing of the order.

To enable this feature, tick-off the “Attach order as file” checkbox.

Available attachment formats include:

• PDF – Portable document format
• PDF (Embedded fonts) – documents in non English Charset must use this variant of the PDF format
• XLS – Excel format
• XLS-XML – XML format
• RTF – Rich Text Format
• TXT – Plain-text format
• TXT w/border – same as TXT but with defined borders in the order table
• MBC-XML - use to consolidate orders and as "pure" XML data for importing received orders.
  Selecting this option also enables the Use order consolidation (See end-user help) function. (normally a customer can select a recipient from your list only)
  The idea of that function is that an end user, when the function is enabled, on the list of your branch offices can enter his organization's internal e-mail address for for submitting the order.
  
  
  
  Order recipient can make up a consolidated order from his employees and then submit you the full order.
  A detailed instruction on using this feature is available in the user's guide.

Additional order information

This section allows you to set an additional field for the user to enter some additional information, which will be included in the order.

Additional field name – enter the field name intuitively clear to the user; for example, Tax ID, Discount card number, etc.
Comments for the users (Example: “Please enter the discount card number for an additional discount”)
Order message subject. Enter the subject that will appear on the order message. (Example: “Order from CD - Catalog ‘2008”)
(How Create CD - Click Here)